Press "Enter" to skip to content

Privacy Statement

Last modified: November 2, 2017

1. The Website

This website (infoserv.wiki) and its owners (“we”, “us”) take a proactive approach to your (“user,” “customer,” “visitor,”) privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all Canadian laws and requirements for user privacy.

2. Your Information

This website collects personal information in accordance with its policies and the rules set out under the Personal Information Protection and Electronic Documents Act (PIPEDA).  Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.

2.1 The Type of Information We Collect

We collect information from you when you register on our site, contact us via email or the contact form.  The information we collect includes your email address, first and last name.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Under PIPEDA, you may request a copy of personal information held about you by this website. A small fee may be applicable. If you would like a copy of the information held on you please contact us.

2.2 How We Use Your Information

This website and its owners use any information submitted to us to open accurate user accounts.

2.3 How We Protect Your Information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement Secure Socket Layer (SSL) technology to protect your information when it is entered through our website.

All transactions are processed through a third-party gateway provider (PayPal) and are not stored nor processed on our servers.

3. How do you get my consent?

When you provide us with personal information to create an account, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

3.1 How do I withdraw my consent?

You may withdraw your consent for us to contact you or for the continued collection, use or disclosure of your information at anytime, by contacting us.

4. Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4.1 Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

5. Use of Cookies

This website uses cookies to better the users’ experience while visiting the website.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (with your permission) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer to expire.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your web browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable the use of cookies, you will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

6. Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. Age of Consent

By using this Website, you represent that you are eighteen years of age (18) or older and are not a person barred from receiving services under the laws of the Province of Ontario and the federal laws of Canada or any other applicable jurisdiction.

8. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer products to you.

10. Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please do feel free to contact us.